Shipping Policy

At La Maison Tamurt, we are proud to offer worldwide shipping to bring our artisan Moroccan rugs to customers across the globe.

Shipping Details

  • Shipping Cost: We proudly offer FREE worldwide shipping on all orders—no minimum purchase required.

  • Processing Time: All orders are carefully prepared and securely packaged within 1–2 business days.

  • Shipping Time: Delivery times typically range from 7–14 business days, depending on your location.

Customs and Duties

  • Free Trade Agreements (FTA): Customers in countries with a Free Trade Agreement with Morocco (such as the USA) generally do not incur customs duties or import taxes.

  • Other Countries: For countries without an FTA with Morocco, customs duties and import taxes may apply. These fees are the responsibility of the buyer. Please consult your local customs office for specific information.

Order Tracking

Once your order has been shipped, you will receive an email with tracking details to monitor your package until it reaches your doorstep.

Returns

  • We do not accept returns on purchases.

  • In the case of damaged or incorrect items, please contact us at support@lamaisontamurt.com within 48 hours of delivery with photos of the issue.

  • Approved returns will receive a prepaid return label for shipping. A full refund or replacement will be issued after inspection.

  • For more details, refer to our Return Policy.

Contact Us

For any shipping-related inquiries, please reach out to us: support@lamaisontamurt.com